Privacy Policy

OUR COMMITMENT TO YOUR PRIVACY

My Swanky Home is committed to protecting the privacy of visitors to our websites, as well as our members and partners. We have established this Privacy Policy to explain what information we collect through these websites and how it is used.

Protecting your privacy is critical to our mission of customer service excellence. Just as in all of our customer service policies, we are committed to earning your trust through open and honest communication. You have our guarantee that we will not sell or rent your email address for unsolicited marketing. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

WHAT INFORMATION IS COLLECTED

As our site acquires new functionality, it might be necessary for us to update our privacy policy periodically to reflect the nature of the new information we might be providing you or asking you to provide us. When that happens, those changes will be posted here. If you have more questions about privacy, or to contact representatives at My Swanky Home, please call 1-929-255-1956. In order to access the member functionality of My Swanky Home, we use cookies. In addition, My Swanky Home collects and retains certain information you submit to us. If you choose to open a My Swanky Home account, we ask for your name, email address, city, state/province, postal or zip code, country of residence, and phone number, and invite you to select a password. We keep this information in your personal account file so you don't have to re- enter it next time. As part of the ordering process, the following information is collected from shoppers: Name Shipping/Billing Address Email address Phone numbers Credit/Debit Card Information.  We do not retain credit card information.

For visitors to our website, we may, but generally do not, log standard technical information, such as the numerical Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; and the Internet address of the website from which you linked directly to our site. We generally do log the date and time users access our site on an anonymous basis.

HOW THAT INFORMATION IS USED

My Swanky Home is guided by the principle of Need to Know. We strive to collect only that information we need to complete your request or to serve you better. We need your email address to send you updates to your order status. We need your zip code to send you items ordered.  We need your telephone number to contact you to schedule a delivery appointment, or to give you important updates concerning your order.  We do not use, or allow others to use, your telephone number for solicitations. We may ask about your specific home design interests, so that we can better tailor offerings for you.

OUR COMMITMENT TO THE SECURITY OF YOUR DATA

We take many steps to make sure your information is safe on our site. Our mission is to make your experience as hassle-free and secure as possible.

My Swanky Home employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control. Information submitted through the online payment system processes is encrypted through a Secured Socket Layer (SSL) connections, which protects the information in transit.

My Swanky Home's privacy policies apply only to our site. Once you link to another site, their privacy practices prevail. My Swanky Home's goal is to partner only with other businesses that adhere to the same rigorous privacy practices that we do. However, we cannot be responsible for the business practices of other companies. 

CONTACT US

Our mission is to make your experience as safe and rewarding as possible. If you believe there is a problem, please contact us and we will make every effort to make things right.